Terms and Conditions

effective date: september 1, 2025

by shopping with us, browsing our site, or hanging out in our corner of the internet, you agree to the rules below. don’t worry, its nothing scary, just the basics so everything runs smoothly.

shopping with ikami

  • when you place an order, you’re agreeing to buy something awesome from us.
  • orders are confirmed once payment goes through.
  • sometimes products may sell out quickly. just in case if that happens after you’ve ordered, we’ll let you know and refund you.

payments

  • payments are securely processed through Razorpay.
  • we never store your full card details.
  • all prices are listed in inr (₹) and include applicable taxes unless stated otherwise.
  • customers are responsible for providing accurate billing information.

shipping & delivery

  • we’ll ship your order to the address you provide - double-check it’s correct!
  • delivery timelines are estimates; once the package leaves us, it’s in the hands of our courier partners.
  • any customs or import duties (for international orders) are the buyer’s responsibility.

returns & exchanges

  • we want you to love your ikami piece. if something’s off, check our return & exchange policy (linked separately on the site).
  • items must be unworn, unused, and in original condition with the tag attached to be eligible.
  • return shipping costs are the responsibility of the customer, unless the item arrived damaged or incorrect.

intellectual property

  • all content on this site (designs, logos, product photos, copy, etc.) belongs to ikami.
  • please don’t copy, reproduce, or use our stuff without permission. be inspired, not sneaky 😉.

your account

  • if you make an account with us, keep your login details safe.
  • you’re responsible for any activity under your account.
  • our privacy policy also applies when you use the site.

changes to these terms

  • we may update these terms as our brand grows (no shady surprises).
  • the updated version will always be posted here with a new effective date.

limitation of liability

  • we do our best to give you a smooth shopping experience.
  • that said, ikami isn’t liable for delays, losses, or damages beyond our reasonable control (like courier issues, natural disasters, or internet gremlins).
  • ikami’s total liability for any claim shall not exceed the amount you paid for the product, to the maximum extent permitted by law.

governing law

  • these terms shall be governed by the laws of India. any disputes will be handled in Delhi courts.

questions?

we’re always here to help. reach out at hey@ikami.in

thanks for shopping with ikami! your trust means everything.